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 Michelle
D. Reese
Consulting Executive with 18 years
of experience improving business performance through human and technology-enabled
solutions. Program/Project
Manager who has led teams from 3 to 130+ people on projects from 300
to 30,000 workdays by understanding the right combination of discipline
and flexibility. Demonstrated ability to design program management
offices, run change management projects, reengineer business processes,
and develop executive client relationships.
Versatile Leader experienced in products
and services organizations, union and non-union environments, for-profit,
not-for-profit, and government organizations, including The State of Ohio,
The State of West Virginia, Hamilton County Department of Human Services,
Cardinal Health, The Ohio State University, St. Ann’s Hospital, Blue
Cross Blue Shield of Michigan and The Cleveland Clinic Foundation.
Specific areas of expertise
- Change Agent
- Problem Solving
- Idea Generation
- Facilitation
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- Executive Coaching
- Process Redesigning
- Integration
- Human Performance Improvement
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Relevant accomplishments focused on improving performance
and
financial results:
- Implemented an innovative methodology to measure value in a public
sector higher education institution.
- Reengineered and automated physician referrals from 9 days to 5 minutes
on average, resulting in more than $2M of recurring annual benefit.
- Evaluated a patient-focused care implementation at a 380-bed academic
medical center and led a conceptual design that identified more than
$11M in additional benefits.
- Set financial goals,
designed processes, and managed 7 teams to lead Children’s
Hospital’s Pleasure Guild auxiliary to their largest financial contribution
in the group’s 50+ year history.
Relevant accomplishments focused on successfully navigating
complex organizations and diverse points of view:
- Led the training assessment and communication design for two system
replacement projects that impacted more than 6,000 people.
- Designed and managed the Program Management team and 7 project
managers to plan and deliver a 130+ person, $22M design phase and
to conduct the estimating and financial tracking for the entire $260M
program.
- Integrated parties with varying, and sometimes divergent, perspectives
such as boards, customers, vendors, consultants, operations, finance,
and information technology.
- Facilitated the United
Way of Central Ohio’s
Housing Vision Council, with its more than 20 member agencies, in its
first year of operation.
Selected education, training, and certifications
- B.S., Industrial Engineering, Case Western Reserve
University, Cleveland OH, 1985
- Accenture Professional Development, (over 1,000
hours) in Leadership, Business Development, Systems Development,
Project Management, and Change Managemet
- Accenture Professional Development, Instructor,
Program and Project Management, Delivering Client Value
- Leadership and Team Development certification classes, Kolbe
Conative Index, Kolbe External Specialist (40 hours) and Motivational
Needs Profiling System, MNPS Certified Practitioner (120 hours,
plus practical experience)
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