We advise leaders and their organizations as they implement complex, enterprise wide change.
When the change you are implementing differentiates your business from others in your industry, you need a systematic approach to ensure the change and more importantly the value is fully realized.
Dan Mushalko talks about working with Metcalf & Associates, Inc.
Global interconnection and Technology have changed the drivers for leader and organizational success. The pace of change is increasing at an exponential rate, and businesses need to build the ability to change to not only keep pace but lead. According to Harvard’s John Kotter, “The change process goes through a series of stages that, in total, usually require a considerable length of time. Skipping stages creates only the illusion of speed and never produces a satisfying result.”
A company can turn itself around in the direst situations, even when there isn’t much time. Taking shortcuts— for instance, putting insufficient effort into communicating or focusing on small, short-term changes— only deepens the problems
Instead, senior leaders must:
- set clear goals that can make a company face reality;
- establish an unambiguous and inspirational VISION, with high targets and straightforward milestones; and
- communicate, communicate, communicate with and engage the organization as a whole.
No single tactic will lead to success; rather, each organization must find the right combination of tactics and then execute all of them well. By doing so, it can markedly increase the chances that it will transform itself successfully, even in the worst of times. (McKinsey 2009)
Our role as Organizational Transformation Consultants is to help you identify the correct tactics and timing to implement these tactics. We can help you lead the change or take a supporting role, depending on your needs and resources as you proceed through the change process.
Following are some of the tactics we have used with clients. Additionally, we offer a series of workshops that are designed to be hands on to build capacity in your team and manage your spend on consultant.
- Assess organization
- Refine overall Strategy, IT strategy and marketing strategy
- Implement strategies – driving change in culture, processes, and people
- Refine governance
- Evaluate and align culture
- Define the organizational structure and optimize staffing results
- Branding, marketing planning, product/service positioning, and pricing structure
- Align processes and structure
- Build capacity and reduce barriers to change
- Manage transformation including change & communication