Barbara J. Balog, Ph.D., is founder and principal of Corporate Communication Services (CCS), www.corporatecommunicationservices.com. She has 17 years experience providing major corporations with consulting services pertaining to workforce development, performance improvement and organizational communication. Her primary services are:







Training and Development:

• Training needs assessment
  
• Instructional/curriculum design (e.g., job and task analysis, materials development)
  
• Training assessment
  
• Evaluation of training programs and materials
  
• Learning strategies for large change initiatives (e.g., new systems)

Business and Interpersonal Communication

• Writing a wide range of corporate documents for internal and external audiences (e.g., policy and procedure manuals, documents for regulatory certifications, user's guides, newsletters, marketing literature, articles, job descriptions, letters)
  
• One-on-one coaching on career development, interpersonal communication and writing skills
  
• Communication audits

Barbara has worked as a Management Consultant for The Paul Hertz Group (formerly the Deming Method Consulting Group), a quality control firm in Miami, Florida. As lead behavioral consultant, she interviewed employees from company presidents to factory workers in several manufacturing industries, provided feedback on supervisory skills, evaluated organizational climate, assessed organizational readiness for project teams and statistical process control (SPC), developed assessment methods, and helped conduct train-the-trainer (TTT) programs.

Barbara has also provided career/job search and outplacement consulting as an independent consultant and during 18 months working half-time for Right Management Consultants, an international human resources and outplacement firm.

In addition, Barbara has taught at three universities, worked as an academic and career advisor at one university, and worked as a mental health counselor and public education specialist. Her earliest employment was in retailing.

Highlights of Dr. Balog's formal education include:

• Ph.D. in Organizational Communication, The Ohio State University
  
• M.S. in Clinical Psychology, Indiana State University
  
• Certification in DACUM (developing a curriculum) Job Analysis Methodology*
  
• Certification in Systematic Curriculum and Instructional Development (SCID)*
  
• Certification in Information Mapping methodology
  
• Experience using Information Mapping°Øs Formatting Solutions software
  
  *Center on Education and Training for Employment (CETE), The Ohio State University, Columbus, OH